Frequently Asked Questions
Everything you need to know about shopping at Super Export Shop
Are your products 100% authentic?
Yes, all our products are 100% authentic and sourced directly from world-renowned brands such as Fairtex, Twins Special, and Venum. We guarantee the highest quality gear for Muay Thai, Boxing, and MMA.
How long does international shipping take?
We offer worldwide shipping via DHL Express. Most international orders are delivered within 3 to 5 business days, depending on your location and customs clearance processes.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original, unused condition with all tags and packaging intact. Please note that shipping costs for returns are the responsibility of the customer.
How do I choose the right size for boxing gloves?
Choosing the right size depends on your weight and the type of training. Generally, 10-12oz gloves are used for bag work, while 14-16oz gloves are recommended for sparring. Please refer to our detailed size guide on each product page.
Do you offer bulk or wholesale discounts?
Yes, we provide special pricing for gyms, clubs, and retail distributors. Please contact our support team via the 'Wholesale' page with your requirements to receive a customized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers to ensure a safe and convenient checkout experience.